Privacy Policy for Wearhouse
Wearhouse values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application. By using Wearhouse, you agree to this Privacy Policy. If you do not agree, please refrain from using the App.
Information We Collect
1. Personal Information: We collect the following personal details when you register or use the App:
- Account Data: Name, email address, phone number, and password.
- Payment Details: Billing information, subscription plan selection, and transaction IDs. This information is securely handled by third-party payment gateways such as Stripe and is not stored directly by us.
2. Device and Technical Information: Automatically collected data includes:
- Device model, operating system, unique device identifiers (e.g., IMEI), and app version.
- IP address, network provider, and crash data for debugging and performance enhancement.
3. App Usage Data: Information about how you interact with Wearhouse, such as:
- Features accessed, time spent, and user preferences.
- Data on recommendations and items added to your wardrobe.
4. Permissions Required: Camera and Gallery Access: To upload photos of your clothing for virtual wardrobe creation.
- Location Access: To provide weather-based styling suggestions. This is optional, and you can disable location permissions at any time.
- Storage Access: To store and retrieve user-uploaded images and app cache data.
- Internet Access: To sync wardrobe data, process payments, and retrieve weather updates.
- Notification Access: To send updates, subscription reminders, and styling tips.
How We Use Your Information
We use the information collected to:
- Deliver Services: Facilitate wardrobe organization and styling recommendations and enable subscription plans and payment processing.
- Personalize User Experience: Tailor styling suggestions based on user preferences, location, and wardrobe.
- Improve App Functionality: Analyze usage trends to enhance features and resolve issues.
- Communicate with Users: Notify users about subscription renewals, updates, and promotions.
- Compliance and Security: Detect and prevent fraudulent transactions or unauthorized activity.
How We Share Your Information
- Payment Gateways: Your payment-related data is securely shared with third-party payment processors (e.g., Stripe) to complete transactions. These processors comply with industry-standard data security protocols.
- Service Providers: We share data with third-party service providers for:
- Analytics to improve app performance (e.g., Google Analytics).
- Weather data for location-based recommendations.
- Legal Compliance: We may share data when required by law, court orders, or other legal processes.
- Aggregated Data: Non-identifiable data may be shared for research or analytical purposes.
Data Retention and Security
- Retention: Personal data is retained as long as your account is active. Transaction records are stored for the period required by tax and financial laws.
- Security Measures: Data is encrypted during transmission (using SSL/TLS) and stored on secure servers. Regular security audits are conducted to protect your information.
Rights & Choices
We may update this Privacy Policy periodically. Users will be notified of significant changes through in-app notifications. Wearhouse is not intended for individuals under 13 years of age. We do not knowingly collect information from children.
- Access & Update Information: You can view and edit your account details in the App’s “Profile”.
- Delete Account: Request account deletion by contacting support@wearhouseapp.com
- Manage Permissions: Adjust app permissions through your device settings.
- Withdraw Consent: You can revoke consent for optional data collection by contacting us on support@wearhouseapp.com
Account Deletion Policy
We are committed to providing you with full control over your account. If you wish to delete your account, please follow the process outlined below :
- Request Submission: Users can request account deletion by filling out the Account Deletion Request Form. The form is available on our website and can be accessed here.
- Processing Time: Upon receiving your account deletion request, we will verify the details and process the deletion within 24 hours. You will receive an acknowledgment email once the request is submitted.
- Confirmation: Once the account is deleted, you will receive a confirmation email notifying you of the successful deletion of your account.
- Scope of Deletion: Deleting your account will result in the permanent removal of your personal data and any associated information from our systems. This action is irreversible.
- Retention Policy: Certain information may be retained for legal or regulatory purposes as required by applicable laws, even after account deletion. However, such data will no longer be associated with your account or used for any other purpose.
- Contact Information: For any questions or concerns regarding your account deletion, you can contact our support team at Contact-Us
- Compliance with Data Privacy Laws: We adhere to all applicable data privacy regulations, such as GDPR and CCPA, ensuring your data rights are respected.
Contact Us
For privacy-related inquiries:
Email: support@wearhouseapp.com
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